Life aspects in everyone’s life cause a human being all the time in a diverse social situation which affects everyone differently. These aspects are the people who surround us, cultures, political environment, and profession we choose to do for life. Every job should evolve and bring new needs and enquiries. This applies to social workers as well as this job reflects social and cultural attitudes towards diverse social groups such as a mother with children, foreigners, people without housing, people with disabilities, seniors, and seniors or people living with dementia.The following text points out the significant importance of communication with a focus on social workers who take care of seniors with dementia. This text includes a theoretical perspective on the problem and practical recommendations, and it presents data which were collected during a questionnaire which was part of this research. The number of respondents to the questionnaire is 262, and the participants were from across the whole Czech Republic who are in everyday contact with the target group. The main aim of the research was to discover the social worker's attitude toward communication – how and what purpose is behind the communication with people with dementia, what tools do they use during the communication, and what complications can occur during the interaction?

Keywords: communication; dementia; senior; social worker